MetricNet Delivers Presentation on Contact Center Benchmarking at ICMI’s Contact Center Demo 2017

MCLEAN, Va., Sept. 27, 2017 /PRNewswire/ — Jeff Rumburg, Co-Founder and Managing Partner of MetricNet, presented Session 102, ‘Benchmark Your Way To World-Class Performance’, at the Annual ICMI Conference and Demo in Las Vegas, NV. Attendees were intrigued as Mr. Rumburg shared the story…

Source: http://www.prnewswire.com/news-releases/metricnet-delivers-presentation-on-contact-center-benchmarking-at-icmis-contact-center-demo-2017-300526262.html